Terms of Service

1. The service

TensorView turns a written description into a website or web app, and can publish a public link. Free accounts can create projects. Paid plans and credit packs include more credits.

A published page is a static snapshot of that moment. An app that needs login, a database, or a backend does not become a hosted cloud app just because you click Publish.

2. Accounts

You need a working email or phone number, and you are responsible for activity on your account. Do not share the account. If you see use you did not authorize, email us.

3. Acceptable use

You may not use the service to break the law. That includes attacking systems, phishing, distributing malware, fraud, or creating or sharing sexual content involving minors.

You may not resell accounts, bypass credit limits, or overload the service with automation. We may suspend or close an account that breaks these rules. Credits already used are not refunded for that reason.

4. Your content

You keep your rights in your prompts and in what the model generates. You allow us to host, back up, and display that content so the service can run. If you publish a project, anyone with the link can view that page.

You must have the right to submit the content, and published pages must not infringe someone else's rights.

5. Plans and credits

Free: 500 credits on sign-up, then a daily top-up to 50 credits. Credits are token-metered: 1 credit ≈ 1000 tokens, priced at DeepSeek Flash peak rates ×1.3 (input and output billed separately). Pro: USD 4.99 per month, about 6900 credits. Team: USD 12.99 per month, about 18000 credits. One-time credit packs of about 6900 / 18000 / 34500 credits (about USD 4.99 / 12.99 / 24.99) let you top up anytime.

Credits are for generation. They are not cash, they cannot be transferred, and they cannot be redeemed for money. Unused paid credits from one period do not roll into the next period unless the product interface says otherwise.

6. Payment terms

Overseas card checkout is charged by Creem as merchant of record (MoR), in USD. Creem charges your card and handles the tax it owes as merchant of record. We do not store your card number. Subscriptions renew monthly until you cancel.

The product UI may show CNY or JPY equivalents by language for display only; Creem still charges USD. The price is the amount shown at checkout. If we change the price of a later renewal, we will say so on this page first, and the new price applies only to charges after that change.

All paid checkouts go through Creem.

7. Cancellation

You can cancel at any time. Email support@tensorview.cc. If your Creem receipt includes a customer portal link, you can cancel there as well.

Cancellation stops the next charge. Access for the period you already paid for lasts until that period ends. It is not cut off the moment you cancel.

8. Refund policy

For the most recent paid charge (subscription or credit pack), email support@tensorview.cc within 7 days of the charge. We refund in proportion to the unused paid credits from that charge. Used paid credits are not refunded; they cover model API cost (currently DeepSeek).

We may reduce the refund further so that the amount we keep from that charge covers the cost of the credits already used. Free credits and bonus credits were not purchased, so they are never refundable. Canceling before the current period ends does not, by itself, refund unused days; a refund applies only when the window and unused paid-credit conditions above are also met.

Refunds are returned by Creem to the original payment method.

If we close an account for breaking the acceptable-use rules, fees for credits already used are not refunded.

9. Generated output

Model output can be wrong. Review it before you publish it or rely on it. It is not legal, medical, or financial advice.

10. Availability and liability

The service is provided as available. We try to keep it running. We do not guarantee that it will be uninterrupted, error-free, or fit for a particular business purpose.

To the extent the law allows, we are not liable for indirect loss or lost profits. For a dispute about a paid period, our liability is limited to the amount you actually paid for that period, except where the law does not allow that limit. Disputes about an overseas card charge are also handled by Creem as merchant of record, under its process.

11. Changes

When we update these terms, we change the date on this page. Changes to billing or refunds apply only to new charges after they are published. Continuing to use the service means you accept the updated terms.

Contact: support@tensorview.cc.